Policies
Billing and payment due date
Be sure to review your charges carefully and contact the Office of the Bursar if you feel any charges are missing or charged in error. Student account activity is updated in real-time; however, please allow at least 24 hours for certain updates, including financial aid disbursements and changes.
Payment for your courses is due 16 days after your successful course registration. If payment is not received no later than one week prior to the first day of class, you will be deregistered.
Debit or credit card refunds
If you pay your tuition bill online using a debit or credit card, the service charge is non-refundable under all circumstances. This service charge is collected by Transact Campus, Inc., not by the ÂÒÂ×Ç¿¼é, so it will not be posted to your student account. The ÂÒÂ×Ç¿¼é does not receive any part of the service charge and cannot waive it. You are responsible for paying the entire service charge. You can avoid it by paying your tuition bill using one of the other methods listed on the Bursar's website.
Employee tuition benefits
University employees interested in receiving a tuition benefit should visit the Office of Total Rewards for complete details regarding eligibility requirements and available benefits. Once an employee tuition benefit for a course is approved by the Office of Total Rewards, it is credited to your student account’s balance. Please note: ÂÒÂ×Ç¿¼é employee tuition benefits are not available to use for auditing classes.
The process for requesting tuition benefits must be completed each semester. Your tuition benefits are contingent upon your successful completion of the course and continuation of eligibility for tuition benefits, based on employment status with the University. If these criteria are not met, you will be responsible for payment of the course and any related fees. Additionally, your approved tuition benefit waiver is only for the courses listed. Any change in courses listed (add, drop, or withdrawal) will result in you being responsible for payment of the course and any related fees. For questions or additional information, contact the Office of Total Rewards.
Financial aid
Non-matriculated (or visiting) students are not eligible to receive University, federal, or state funding for Continuing Studies courses. The only available type of aid available is alternative educational loans. We recommend that you speak with a financial aid counselor first before pursuing alternative educational loans.
Financial responsibility agreement
All students are required to sign a financial certification on the non-matriculated student registration form. You will not be able to register for classes until this agreement is completed.
Late payments and financial holds
If full payment is not received by the due date, the University will assess a late payment fee of 1% of the amount past due. A financial hold is placed on all accounts with a past due balance of $100 or greater. If you have a financial hold, you will not be allowed to register for the next academic term, receive transcripts, participate in the housing lottery, or receive diplomas.
If you have a delinquent balance at the end of the summer term, you may be withdrawn from the University. All prior year balances must be paid in full before the start of the next academic year. If you submit a check or ACH payment that is rejected by your bank, you are subject to cancellation of registration for the current academic term and withdrawal from the University unless acceptable arrangements are promptly made. For more information, visit the Office of the Bursar's website.
Refunds
If you are dropping or withdrawing from a course, you may only be refunded a portion of the tuition paid. Please note that academic deadlines differ from the tuition refund schedule. View the important dates page to review all important dates and deadlines.
Refunds for University employees receiving tuition benefits
ÂÒÂ×Ç¿¼é employee tuition benefits are contingent upon your successful completion of the course and continuation of eligibility for tuition benefits, based on employment status with the University. If these criteria are not met, you will be responsible for payment of the course and any related fees. Additionally, your approved tuition benefit waiver is only for the courses listed. Any change in courses listed (add, drop, or withdrawal) will result in you being responsible for payment of the course and any related fees. For questions, contact the Office of Total Rewards at (585) 274-0476 or tuitionbenefits@ur.rochester.edu.
Tuition rate determination
For courses at the ÂÒÂ×Ç¿¼é, your student status determines your tuition and fees, not the level of the course you are taking. If you have previously earned a bachelor's degree, you will be defined as a non-matriculated graduate student and charged the graduate student tuition rate.