Internet - Determine Your IP Address
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Contact your desktop support specialist
Help Desk: 585-275-2000
Email: University IT Help
WHAT IS AN IP ADDRESS
An IP Address is analogous to a "Internet" property address. When your computer sends information to the network (Intranet / Internet) is stamped with your IP Address, so that the information that is being sent to your device can be sent to the proper device ("telephone number").
FINDING YOUR IP FROM GOOGLE
- This method will work with any operating system that is already connected to the Internet, including both Macintosh, Windows PC, Unix, Linux, etc.
- The only requirement is that you have a web browser, and browse to Google.
- Open a web browser, (e.g. Safari, Internet Explorer, Firefox)
- In the search box, type "What is My IP".
- Google will start to display the search results, right below the search window, will be:
- Your Public IP Address is xxx.xxx.xxx.xxx
- That is the IP Address of your device, that is being shown to the Internet. Typically, this will be the IP Address of your device.
- It is possible, that your system could be behind a proxy, NAT Router, or some other device that hides your actual IP from the Internet. To determine your IP in those cases, we will need to use an operating system specific method.
DETERMINE YOUR IP & MAC ADDRESS - NETWORK UTILITY
- From the Finder (#1), click on the Go Menu
- Choose Utilities (#2)
- Run the Network Utility Application
- Click on the Info Tab (#1)
- From the drop-down menu choose the Network Interface (e.g. Ethernet, airport, wifi, etc.) (#2)
- The IP Address (#3) will be listed in the "Interface Information" box, along with the "Hardware Address (i.e. MAC Address)". MAC Address is the "Media Access Control" address, which is the hardware identification number that uniquely identifies each device on a network. IP Addresses can be inadvertently duplicated, whereas the MAC Address is assigned by the manufacturer, and can not be changed.
DETERMINE YOUR IP - MACINTOSH (SYSTEM INFORMATION)
- Select the Apple Menu
- Select the "About this Mac"
- Select the "More Info..."
- If you are not running Mac OS X 10.7 (Lion) or Mac OS X 10.8 (Mountain Lion), then skip this step.
- Select the System Report
- Select the Network (#1).
- Highlight the Interface (e.g. Ethernet, airport or wi-fi (#2)) that you wish to view.
- The ARPResolvedHardwareAddress is the Hardware / Mac Address of the interface.
- This will display all of the Network Interfaces that are installed on the computer. Generally, the Ethernet and wi-fi addresses are the only IP addresses that are necessary for troubleshooting purposes. These IP Addresses are not interchangeable for troubleshooting purposes. Please make sure to indicate which IP Addresses go with which interface.
WINDOWS (IPCONFIG)
- Select the Windows button (Start Button or Windows Icon)
- In the Search box, type "cmd" and press the Enter key
- A black window will appear
- Inside the black window, type: "ipconfig /all" and press the "Enter" key
- Depending on the number of network interfaces, you may have to scroll up the DOS window.
- The IP number's that would be used for troubleshooting purposes are the IPv4 Address's. The MAC address is listed under "Physical Address".
- If the connection does not have an IPv4 Address, then it can be ignored.