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In the event of an emergency, the ability to teach courses on campus may be impacted.

This guide helps you become acquainted with tools used to provide alternatives to face-to-face instruction for use during situations when the campus may be closed and teaching must take place online.

• Planning and Preparation for Disruption
• How do I Communicate with my Instructor?
• How do I Participate in Live Lectures and Class Meetings?
• How do I Watch Pre-Recorded Lectures?
• How do I Participate in Discussions with my Classmates?
• How do I Submit Assignments?
• How do I Take Exams or Tests?
• How do I Check my Grades?
• What Options do I have for Software Access?
• What Options do I have for Internet Service?
• CETL Study Skills Guide to Mastering Remote Learning 

The IT Center Help Desk is open by phone and ready to help you use the tools referred to in this website. You can find our hours of operation .  For immediate assistance call us at 585.275.2000 , Option 1.  Assistance is also available through our or by sending email to univithelp@rochester.edu. 

For questions and other Blackboard support, 

Use the following resources to be aware of current information about possible disruptions.

• /coronavirus-update/
• /emergency/
• /emergency/weather.html 

Support for students is available at